FAQ's

Every order is covered by our 60-day money-back guarantee. Not satisfied? Email hello@psgoodtimes.com within 60 days of your order date and we'll work with you on a refund, exchange, or replacement — no lengthy explanations required. On larger orders, the guarantee applies in full to one unit per product type; additional unopened units can be returned for a refund, less a $7.00 restocking fee per unit. One heads-up on condoms: once the outer shipping package has been opened we can't accept the return itself, because we can't guarantee the condoms haven't been tampered with — but your first box is covered by the guarantee either way.

Our condoms are cleared by the U.S. Food & Drug Administration (FDA) as Class II medical devices. This means that a quality control team monitors every step of the manufacturing process, and only the condoms that successfully pass the stringent set of tests put forth by the FDA are sealed and packaged for our customers. As a result, when used correctly, condoms are an effective form of contraception, and can help reduce the transmission risk of sexually transmitted diseases.

Yes, our condoms are vegan, and made with 100% natural latex. However, that doesn’t mean you should snort them.

Yes. Many latex condoms are made using the milk protein casein, while other condoms are made from lamb intestines. Casein is the reason why most other latex condoms smell bad. Casein may also intensify the reaction if you're allergic to latex.

Condoms reduce the risk of transmitting sexually transmitted infections (STIs), by providing a physical barrier between the sources of infection. However, condoms do not completely eliminate the risks of pregnancy or STIs. Latex condoms are most effective against STIs such as HIV infection (AIDS) and gonorrhea. Condoms are less effective against STIs such as HPV and herpes, which may also spread by contact with infected skin not covered by the condom. For additional information on condoms, STIs, and pregnancy protection, or if you believe you have an STI, contact a health care provider or public health agency.

We accept all major credit cards including Visa, MasterCard, American Express and Discover. If you have any BTC payment processor suggestions, we’re all ears.

If your order arrives damaged or defective, please reach out to us at hello@psgoodtimes.com, with a detailed description of the issue, and photos of the package as it arrived. We’ll take care of you from there.

Shipping of P.S. products is free within the U.S. for orders over $50. Below $50, standard shipping is $10. Priority shipping is available on any order for $15.

Yes, you can choose to skip anytime. If you'd like us to skip a shipment, log into your Customer Portal, and click on Delivery schedule in the left-hand menu. Click Skip to the right of the order you'd like to skip.

Yes! Simply enter their information in the shipping field when completing your order. We even give you the option to add a hand-written note along with your gift. After all, a P.S. in any note is the best part.

When making your order, you can choose to subscribe to receive P.S. condoms in the mail every 30, 60 or 90 days rather than just one time. If you choose this option, you will receive a discount on your order.

You’re in complete control of your subscription, and can cancel or modify it at any time.

You will receive information regarding our referral program after placing an order. Every time you refer a friend who becomes a P.S. customer, both you and your friend receive a discount on your next purchase.